Start the search for an exterminator by asking friends, family, co-workers and neighbors for recommendations. While these personal recommendations are not perfect, they do provide a way to judge the ability of the company to provide good customer service. They also provide a way to judge the effectiveness of the pest control methods and techniques used by the company. If you can't find at least 3 recommendations, check with a referral service that includes recommendations, such as Angie's list.
Arrange face to face meetings. Meeting the exterminator in person is the only way to answer some questions. Did their vehicle look professional? Was it clean and well-marked? Does the representative look and act professional? Did they arrive on time? Did they call to notify you of a time change? How informative and helpful were they? Or were they more focused on making the sale?
Ask questions to help you determine how professional they are. How long has each exterminator been in business? Are they licensed with the state? Can they provide documentation? If not they're not a good candidate for your business. If you have questions, verify their claims. Ask how much training their technicians have.
It's important to ask if the exterminator is insured. Ask for a certificate of insurance. Lack of insurance is a serious problem and says the company is not truly professional. Avoid pest control companies that can't or won't furnish such a certificate. Also ask whether the company belongs to any professional associations. These trade associations offer several benefits to their members. And membership is another clue to the professionalism of the company.
Ask how the company typically solves pest control problems. This is an important question. A professional exterminator will not limit their answer to pesticides alone. A knowledgeable representative will also discuss ways to prevent infestations, such as eliminating sources of food and shelter and ways to prevent pests from entering the home.
Ask how the exterminator will react to an infestation in your home. The expected answer is that they'll come in to knock down the infestation. They should then explain how to prevent the infestation from occurring again. Professionals will talk about the life cycle of the pest and how to break that life cycle to prevent future infestations.
Ask about their pricing. Do their prices compare well with the others? If the prices are higher, do they provide extra services? Asking for multiple bids is intended to learn enough about each company to compare them. Price is not the only factor that should be compared. It may not even be the most important factor. How professional, knowledgeable are the potential exterminators? What level of customer service can they provide? Only when you understand these factors can you make a good decision.
Arrange face to face meetings. Meeting the exterminator in person is the only way to answer some questions. Did their vehicle look professional? Was it clean and well-marked? Does the representative look and act professional? Did they arrive on time? Did they call to notify you of a time change? How informative and helpful were they? Or were they more focused on making the sale?
Ask questions to help you determine how professional they are. How long has each exterminator been in business? Are they licensed with the state? Can they provide documentation? If not they're not a good candidate for your business. If you have questions, verify their claims. Ask how much training their technicians have.
It's important to ask if the exterminator is insured. Ask for a certificate of insurance. Lack of insurance is a serious problem and says the company is not truly professional. Avoid pest control companies that can't or won't furnish such a certificate. Also ask whether the company belongs to any professional associations. These trade associations offer several benefits to their members. And membership is another clue to the professionalism of the company.
Ask how the company typically solves pest control problems. This is an important question. A professional exterminator will not limit their answer to pesticides alone. A knowledgeable representative will also discuss ways to prevent infestations, such as eliminating sources of food and shelter and ways to prevent pests from entering the home.
Ask how the exterminator will react to an infestation in your home. The expected answer is that they'll come in to knock down the infestation. They should then explain how to prevent the infestation from occurring again. Professionals will talk about the life cycle of the pest and how to break that life cycle to prevent future infestations.
Ask about their pricing. Do their prices compare well with the others? If the prices are higher, do they provide extra services? Asking for multiple bids is intended to learn enough about each company to compare them. Price is not the only factor that should be compared. It may not even be the most important factor. How professional, knowledgeable are the potential exterminators? What level of customer service can they provide? Only when you understand these factors can you make a good decision.
About the Author:
Florida Bug Inspectors is a family owned pest control firm in Tampa. They've been pest control experts for more than 20 years. If you need help with insect extermination in Tampa call FBI.
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