With so many massage chairs on the market, how does one navigate to find what is right for them? One effective method our past customers have told us is by comparing reviews of massage chairs. We are going to review a Panasonic massage chair which is in the mid-range level. The model is the EP1273 massage recliner. Our review process rates a massage chair in 5 key areas. Each area is worth a possible 20 points. The overall score is attained by adding up the scores in each key area for a possible score of 100 total points. We present our review of the EP-1273 by Panasonic.
Warranty Coverage ... Customer Service: We start with the dry subject of warranty coverage. It is less glamorous than going through the wonderful features on this massage chair, but nonetheless, it is important. Warranty coverage is like insurance. It protects you from disaster-just in case. With large ticket items, you want some protection for shelling out your hard earned money. Panasonic gives you rather light coverage on parts and labor which is covered for only 1 year. Other chairs in this range are longer from the factory. The best coverage which exceeds the norm is one year coverage for field service. Customer service is OK. Overall, we give the EP 1273 a 16 in warranty coverage.
Comfort ... Ergonomics: This is an important category for massage chairs-after all, your goal is to relax. The design of the chair from an aesthetic point of view is a bit sterile and industrial. However, once you take a seat, it if comfortable to sit in. The EP-1273KL has a soft, detachable head pillow. There is also an extra back pad. It is a comfortable chair to sit in. The ergonomics of the chair are thought out and everything is well within reach. The control is simple and buttons easy to push. We give the EP1273 an 18 in comfort and ergonomics.
Ease of Use: One of the challenges of modern day equipment is that there are so many features that are now included. The design challenge comes in making these devices simple to understand and easy to use. Panasonic has been involved in this arena for a long time and takes this very seriously. The remote of the EP1273 is very well laid out. It is simple to understand and using it takes hardly any time. We are impressed with the simplicity of this chair and give it an 18 in this category.
Key Features: There are number of great features with the EP 1273 massage chair recliner. The features we want to point out are the Swede-Atsu massage and the stretching function of the leg rest. The Swede-Atsu massage is a specially designed massage mechanism built into this massage chair. The Swede-Atsu replicates the hand movements of a master masseuse. This is a fabulous technology. Panasonic also incorporates a lower body stretch function. This stretching is accomplished by bring the leg rest up to a horizontal position. It then holds the feet and lowers down, stretching the legs. This is very relieving and a great way to relax after a long day. The EP1273 gets an 18 for its features.
Massage Therapy: This is the most important category for a massage chair. Obviously, the massage therapy needs to be effective or else it is a disappointment. There are eight manual massage techniques that will please the most demanding of massage enthusiasts. You also can choose to target specific regions of the back or pinpoint a specific place. The pre-programs provide effective full body massage at the touch of a button. There are 3 fifteen minute massage programs and a five minute program. These are well programmed and provide effective relief. The air massage system adds the calves and feet into the equation. Overall, you get a very good set of massage treatments for this price range. We give the EP 1273 an 18 in this category.
We rate the EP 1273 an 88/100 in our overall rating. The EP-1273 is packed with some great massage techniques. This full body massage chair provides the most massage techniques in its price category. You get a thorough arsenal of massage treatments. The stretch function is a great addition and provides an effective method to relieve tight muscles in the legs. The warranty on this model is less than we would like to see. If you are looking for a full body massage chair, the EP1273 certainly provides solid massage therapy compared to massage chairs in its class.
Warranty Coverage ... Customer Service: We start with the dry subject of warranty coverage. It is less glamorous than going through the wonderful features on this massage chair, but nonetheless, it is important. Warranty coverage is like insurance. It protects you from disaster-just in case. With large ticket items, you want some protection for shelling out your hard earned money. Panasonic gives you rather light coverage on parts and labor which is covered for only 1 year. Other chairs in this range are longer from the factory. The best coverage which exceeds the norm is one year coverage for field service. Customer service is OK. Overall, we give the EP 1273 a 16 in warranty coverage.
Comfort ... Ergonomics: This is an important category for massage chairs-after all, your goal is to relax. The design of the chair from an aesthetic point of view is a bit sterile and industrial. However, once you take a seat, it if comfortable to sit in. The EP-1273KL has a soft, detachable head pillow. There is also an extra back pad. It is a comfortable chair to sit in. The ergonomics of the chair are thought out and everything is well within reach. The control is simple and buttons easy to push. We give the EP1273 an 18 in comfort and ergonomics.
Ease of Use: One of the challenges of modern day equipment is that there are so many features that are now included. The design challenge comes in making these devices simple to understand and easy to use. Panasonic has been involved in this arena for a long time and takes this very seriously. The remote of the EP1273 is very well laid out. It is simple to understand and using it takes hardly any time. We are impressed with the simplicity of this chair and give it an 18 in this category.
Key Features: There are number of great features with the EP 1273 massage chair recliner. The features we want to point out are the Swede-Atsu massage and the stretching function of the leg rest. The Swede-Atsu massage is a specially designed massage mechanism built into this massage chair. The Swede-Atsu replicates the hand movements of a master masseuse. This is a fabulous technology. Panasonic also incorporates a lower body stretch function. This stretching is accomplished by bring the leg rest up to a horizontal position. It then holds the feet and lowers down, stretching the legs. This is very relieving and a great way to relax after a long day. The EP1273 gets an 18 for its features.
Massage Therapy: This is the most important category for a massage chair. Obviously, the massage therapy needs to be effective or else it is a disappointment. There are eight manual massage techniques that will please the most demanding of massage enthusiasts. You also can choose to target specific regions of the back or pinpoint a specific place. The pre-programs provide effective full body massage at the touch of a button. There are 3 fifteen minute massage programs and a five minute program. These are well programmed and provide effective relief. The air massage system adds the calves and feet into the equation. Overall, you get a very good set of massage treatments for this price range. We give the EP 1273 an 18 in this category.
We rate the EP 1273 an 88/100 in our overall rating. The EP-1273 is packed with some great massage techniques. This full body massage chair provides the most massage techniques in its price category. You get a thorough arsenal of massage treatments. The stretch function is a great addition and provides an effective method to relieve tight muscles in the legs. The warranty on this model is less than we would like to see. If you are looking for a full body massage chair, the EP1273 certainly provides solid massage therapy compared to massage chairs in its class.
About the Author:
There is only so much we can put in a product review, so check out the fabulous features and functions of the Panasonic EP-1273 Massage Chair at our site. You will find the full line of Panasonic Massage Chairs with the addition of the Real Pro Ultra series, which is the newest line by Panasonic.
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